Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.More information atOakViewGroup.com, and follow OVG onFacebook,Instagram,Twitter, andLinkedIn.OverviewUtilizing independent judgment, the Director of Events is primarily responsible for overseeing all aspects of post-booking stage service delivery methods. Directs, manages, supervises and coordinates the activities and operations of Event Services functions assuring the highest quality service program to assure rebooking of events. Provides highly responsible staff assistance to the General Manager.This role will pay a salary of $55,000 to $65,000 .For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).job expires 7/31/2024About the VenueThe Dacotah Bank Center is an international award-winning Venue of Excellence and one of South Dakotas premier live entertainment facilities. With a 30,000-square-foot arena, top-notch banquet and conference rooms, and in-house catering, the Dacotah Bank Center is a gathering place for cultural, educational, and recreational events. Every aspect of event management can be handled by a passionate team committed to making each event a spectacular reality. The venue is located in Brookings, home of South Dakota State University (the largest higher-ed institution in the state), infusing the city with a vibrant spirit supported by an active community.ResponsibilitiesOversee event management activities for all facility eventsDirect, coordinate and oversee the activities of employees engaged in providing event coordination, telecommunications, technical support, audio-visual services, food & beverage, event security, fire regulation compliance, exhibitor services, and overall client satisfaction during eventsRecruit, interview, select, train, motivate and evaluate Event Managers; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination proceduresExercise direct supervision over Event Managers, Event Coordinators and Event StaffPrepare departmental annual budget; recommend capital improvements; control and monitor departmental expenditures; assist in preparation of estimated revenues for facility budgetConsult with exhibit managers, promoters, convention representatives, and others concerning physical set-up needs and requirements for licensed areas; prepare work orders and cost-estimates accordinglyInspect facilities to ensure they are being maintained properly for eventsDevelop crowd management and event staffing plans and supervise event staff during eventsEnsure accuracy in computing of costs for post-event billing of services and equipment rental chargesReview and approve final billing to facility users prior to settlement or release of invoiceWork closely with the general public by monitoring services provided and addressing complaints in a timely mannerDemonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer serviceConduct planning and operational meetings as required to ensure smooth coordination of event activitiesTrack, record and report labor allocations in all areas of functional responsibility for purposes of forecasting, benchmarking and budgetingManage and participate in the development and implementation of goals, objectives, policies, and priorities of all event related programs and activitiesPrepare and present regular staff reports and other related correspondenceWork with other department directors in a variety of tasksConduct a variety of industry operational studies; recommend modifications to service delivery methods and operational policies and procedures as appropriateInterpret and apply all relevant federal, state and local regulationsServe as Event Manager as neededRoutinely serve as Manager on DutyQualificationsMinimum of 5 to 7 years of increasingly responsible experience in event management in an arena, stadium, convention center or other multi-purpose public assembly facilitySupervisory experience requiredBachelors degree or better from an accredited college or universityPossession of, or ability to obtain a valid CPR certificatePossession of, or ability to obtain a valid state drivers licenseKnowledge of customer service practicesKnowledge of crowd controlAbility to prepare, track, control and analyze budgetsStrengthened by our Differences. United to Make a Difference.At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.EEOOak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.Job Type: Full-timePay: $55,000.00 - $65,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceFlexible scheduleHealth insuranceLife insurancePaid time offSchedule:8 hour shiftDay shiftEvening shiftMonday to FridayWeekends as neededWork Location: In person#J-18808-Ljbffr

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